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Henry V Bao-Lachaux
Free Lesson

Leader as Coach: Master Effective Feedback

45 min
Sep 23, 2026 9:00 AM

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What you'll learn

Why feedback frequently misses the mark, and the reframe

Learn mindset shift from "delivering critical feedback" to leader coaching & empowering others to become their best self

Master Q-BIG™ — feedback that lands

Say the hard things with care: learn a simple, powerful framework Question → Behavior → Impact → Growth

Adapt and practice giving feedback

Rewrite one real piece of feedback you've been avoiding, using Q-BIG. Get real-time coaching in a supportive environment

Why this topic matters

Feedback is the most important skill in leadership, and the one that most builds or breaks trust. As criticism, it triggers defensiveness and disengagement. As coaching, it grows people and deepens trust. In 45 hands-on minutes, you'll learn why feedback usually fails, master Q-BIG — a simple tool to say the hard thing so it lands — and practice it live on a real conversation you've been avoiding. You'll leave with a script you can use tomorrow.

You'll learn from

Henry V Bao-Lachaux

Henry V Bao-Lachaux

Founder, 10 Nexus Global · Cross-Cultural Leadership & Communication Coach

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Tesla
Google
Thinkful
Techstars
First Round
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